At St. Charles County Ambulance District, our commitment to our patient extends beyond the day of service. If you have questions about your ambulance transport, need assistance with ensuring the trip was submitted to insurance, or would like to request a copy of patient care records, we are glad to assist you!
Bill Payment
St. Charles County Ambulance District believes it is very important to extend the skill and passion that was received from your field personnel on through to the billing process. Our billing practices are designed to be compassionate and customer service oriented while being timely, thorough, and performed in accordance with sound business practices and federal […]
Ambulance Fee Schedule
The following reflects the current ambulance service rates as adopted by the St. Charles County Ambulance District Board of Directors effective 02/01/2018. The rates may not reflect actual charges due to contractual discounts based upon commercial or governmental payor plan participation. Patient responsibility will depend upon applicable rate, plan, unmet deductibles, co-pays, other variables affecting […]
Request Patient Records
St. Charles County Ambulance District complies with the Health Insurance Portability and Accountability Act [HIPAA], and as such, is glad to provide patients with a copy of medical records associated with their ambulance trip(s). Patients also may authorize release of records to other individuals. Please download and complete the Authorization to Release Medical Records form […]