FAQ & Info

Below, you’ll find a list of questions our Billing Department receives frequently, along with answers to said questions.  If your inquiry is not addressed, you may speak directly with a Patient Account Representative at (877) 460-0583 (toll free) between 6 a.m. and 6 p.m. CST Monday through Friday. The amount charged for ambulance service varies based on the […]

Fraudulent activity within the health care industry is a serious issue – one that can cause a number of problems, the most serious of which being a compromise in quality of care.  St. Charles County Ambulance District takes allegations of fraud very seriously, and provides an avenue for individuals to report fraud, waste or abuse […]

Purpose of This Notice This Notice describes your legal rights, advises you of our privacy practices, and lets you know how St. Charles County Ambulance District is permitted to use and disclose PHI about you.  Uses & Disclosures of Your PHI We Can Make Without Your Authorization St. Charles County Ambulance District may use or […]

St. Charles County Ambulance District (SCCAD) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity). SCCAD does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, […]